Shipping Policy
📦 Order Processing
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All orders are processed within 1–5 business days.
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Processing times may vary depending on supplier availability and order volume.
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You will receive an email confirmation once your order has been placed, followed by a tracking number when your order has shipped (when available).
🌍 Shipping Times & Delivery
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Estimated delivery times vary depending on the product, supplier, and destination country:
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USA/Canada/UK: 7–20 business days
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Europe: 10–25 business days
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Rest of the World: 10–30 business days
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These are estimated shipping times. Actual delivery may vary due to supplier logistics, customs delays, or local courier issues beyond our control.
🚚 Tracking Information
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We do our best to provide tracking numbers when available.
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Some shipments may come in multiple packages with different tracking numbers.
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Certain suppliers or regions may not offer live tracking.
🛃 Customs, Duties & Taxes
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All international orders may be subject to customs fees, import taxes, and duties of the destination country.
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These charges are not included in our prices and are the responsibility of the customer.
❗ Responsibility Disclaimer
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Gadzoo operates on a dropshipping model, and as such, we are not the manufacturer or direct shipper of products.
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We are not responsible for:
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Delays caused by third-party shipping services or customs clearance.
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Lost, stolen, or damaged packages once shipped from the supplier.
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Delivery failures due to incorrect shipping addresses provided by the customer.
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📩 Missing or Delayed Orders
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If your order hasn’t arrived after the maximum estimated timeframe, please contact us at gadzoo.business@gmail.com , and we will assist you in contacting the supplier to resolve the issue.
🔁 Returns & Refunds
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Please refer to our [Return Policy] for information regarding returns and exchanges. Note that return eligibility may depend on supplier terms.
By placing an order on our website, you acknowledge and agree to the terms outlined above.